5 Questions in 5 Minutes – Nick Dent

This month’s guest will have affected your life, whether you know it or not.

Having worked in a list of travel industry roles too numerous to list, Nick Dent has had a significant impact upon the UK travel industry throughout his expansive career.

Now the Director of Customer Operations at TFL, Nick shares some fascinating insights around the value of market research in the sector.

Head to the Trinity McQueen YouTube channel to watch the full interview.