Energy providers are facing a new age of accountability

How are you supporting your customers?

Soaring gas prices, shifting energy price caps, and an uncertain future. During a time of economic strain, you need to effectively plan activity to support customer decision making and reveal the true biases at play.

True understanding in uncertain times

Engaging customers in a low interest category is often difficult. The arrangement and management of energy contracts is influenced by cognitive shortcuts, inertia, and choice paralysis in customers. Only our unique combination of behavioural science and sector knowledge will allow you to fully comprehend and support your customers.

A zero-waste process

1
Efficient

Our bespoke approach is efficient, aligned to your commercial goals so that we waste no time, getting straight to the insight you need.

2
Experienced

We’ve worked in the industry since 1997. We know the lingo and legislation, meaning our insight supports industry compliance and is ready to go.

3
Representative

Not only do we use boosted samples of hard-to-reach audiences, but we’re sensitive to their needs, going the extra mile to ensure their voice is truly heard.

Clients
AWARDS

Award winners for more than 15 years.

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